UA-105384958-1 FAQ | MBS Burscough

Do I need a GP referral for a scan?

No GP referral is necessary, all scans are additional to your NHS scans are not to replace your Hospital scans or antenatal appointments

Are My Baby Scan Burscough registered at the Care Quality Commission (CQC)?

Yes, JAM Scanning Ltd T/A My Baby Scan Burscough hold full registration with the CQC. This can be qualified by visiting the CQC registration site http://www.cqc.org.uk.

We are registered for both Diagnostic and Screening procedures and therefore legally covered for all the services we offer.

What happens when I arrive for my scan?

When you arrive for your scan we will ask you to complete a short registration form to include your contact details and pregnancy dates. You will be taken into the scan room where we will make you feel comfortable and relaxed, with seating provided for up to 5 guests.

 

Can you tell me if I am having a boy or girl?

If you wish to know the gender of your baby we can see this by the 2D scan, however we are unable to guarantee 100% accuracy, as this is our professional judgement. We can either tell you the gender at the time of the scan or we can write it down for you for a ‘gender reveal’.  If you do not want to know if you are expecting a boy or a girl during your 2D or 4d scan we can avoid this area altogether and we will always ask you prior to us starting the scan. If we are unable to determine your baby’s gender, we will offer a further 2D scan at no extra charge.

 

 

What is a 3D / 4D baby scan?

A 3D baby scan is an ultrasound scan, but unlike your conventional 2D black and white ultrasound scan which you may have seen at the hospital, the 4D scan produces life like images so that you can actually see what your baby looks like. The 3D is the still image and 4D is the moving image.

 

What is 4D HD Live Technology?

Our machines manufacturer GE’s (High Definition) HD live ultrasound technology uses a unique and moveable light source inside the probe that not only provides both 3D and 4D imaging, but “lights up” the baby, making it possible for parents to be to see the facial expressions of their child, and even watch their baby yawn and smile. It compliments the conventional 3/4D imaging very well and we use a mixture of both to obtain the best images.

 

 

When is the best time to have 4d baby ultrasound scan?

The best time for a 4D baby scan between the 24 and 32 weeks of pregnancy although we suggest you try to book between your 27th week and your 30th week.

 

 

What factors affect the clarity of the image?

There are several factors which influence the quality of the images. These include the placental location, your baby’s position, the amount of amniotic fluid around your baby and also your BMI. Generally we would suggest doing the 4D scan slightly earlier at around 27 weeks if you have an anterior (front wall) placenta.

 

What if you can’t obtain good images?

If we can’t assess your baby’s gender or if we are unable to obtain images of your baby’s face, we may ask you to take a short walk to help to change your baby’s position. If we are still unable to obtain the images we may ask you to return for a second scan at no extra charge.

 

I am having twins, does this make a difference?

All of our scans require extra time if you are expecting twins. The charge for your scan is slightly extra due to the additional time. You need to advise us at the time of your booking so that we can allow the extra time for your appointment.

 

Is the scan safe?

Yes. Ultrasound during pregnancy is widely accepted as safe for both mother and baby. We scan within the guidelines set out by BMUS (The British Medical Ultrasound Society) and only have NHS trained fully qualified staff. Our ultrasound machine is used in accordance with the manufacturers safety guidelines and is regularly serviced by specialist engineers. https://www.bmus.org/policies-statements-guidelines/safety-statements/

 

What happens if you see a problem?

Our scans are not performed to check for abnormalities, however we have a duty of care that if we suspect a problem we will discuss the findings in as much detail as we can. With your consent, we will provide you with a full written report for you to take to your health professionals to arrange follow-up care.

Do I need to have a full bladder?

You need to arrive with a full bladder for dating scans and gender scans between. After 20 weeks it is not necessary.

To obtain a full bladder, you need drink approximately a litre of fluid about 40 minutes before your appointment. If you become uncomfortable please go the toilet. Your bladder will fill fairly quickly again if you are well hydrated.

 

What if I would like a scan package that is not listed?

With some of our 4d baby scan packages you are able to add additional items. Please contact us to discuss what you would like and we will do our best to accommodate your request.

 

 

What if I am late for my appointment?

We will do all we can to accommodate your chosen scan on the day that you have booked. If you are considerably late this may mean that you will need to come back at a later time on the day you have booked, however if no other appointment times are available then you may need to come back on another day.

 

What if I am unhappy with the service?

If you are unhappy with any aspect of the service provided, we are happy to deal with, and hopefully rectify any complaint received. This can be done directly when you are attending your appointment, by contacting us by telephone to 01704 891738 , or by email to contact@mybabyscanburscough.co.uk. Whilst complaints maybe addressed on Social Media sites (ie: Facebook) My Baby Scan Burscough reserve the right to remove any individual complaint raised on such sites as we are unable to provide a response without breaching confidentiality through this type of media.

 

 

How can I pay?

When you make a booking, we will take a £20.00 deposit. You just need to pay the balance when you attend - cash and all major cards are accepted. Unfortunately, we do not accept cheques. We have a 48 hour cancellation policy, unfortunately deposits cannot be refunded if there is a cancellation within 48 hours of your appointment.

 

What does my visit involve?

 

Preparation for your appointment

  • Please bring your hospital hand held notes (if you have some) as they have your hospital contact details, if they should be needed.

  • We ask that you arrive 10 minutes prior to your appointment time, as you'll be asked to complete and sign a registration form which details the package you have chosen.

  • For early reassurance/dating scans and gender scans, you will need a full bladder to enable better visualisation. As a guide, aim to drink approximately one litre of water an hour before your appointment time and don't go to the toilet!

  • We recommend that for later scans (after 24 weeks) you have something to eat and drink about 30 minutes before your scan to encourage your baby to move.

  • Sometimes your baby may not want to play, so it can be difficult to show the gender or pose for good pictures. But, if that happens then we'll ask you to go for a walk and re-scan after a suitable period of time.

  • If we don't get the information on the same day, the one re-scan will be offered at no additional charge. Occasionally, we may still be unable to obtain images due to a variety of factors which can influence the quality of the picture, including increased BMI, placental site if anterior (on the front wall of the womb), a reduced amount of amniotic fluid around the baby, or if the baby is facing away from us.

  • Following the scan, you can choose your images depending upon the package you have opted for. If you want a heartbeat bear or a USB recording then please let us know before we start your scan as the recordings are done during the scan.

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